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Assistant Front Office Manager Apex City of London Hotel, 1 Seething Lane, London (Central), London, EC3N 4AX

Our people have spoken! We are one of the top 50 best companies to work for in London.

Here at Apex Hotels, we offer unlimited opportunities for professional and personal growth, the unique privilege to be coached and mentored by some of the best professionals in the industry and an all-round warm and friendly work environment. It goes without saying that we also offer generous pay and benefits too.

We are currently looking for a highly motivated Assistant Front Office Manager who puts our guests at the heart of everything we do.


 Your responsibilities will include:

  • Supporting the Front Office Manager by overseeing the day-to-day running of the Reception, Duty Manager, Porters and Night shifts
  • Taking responsibility for dealing with any issues
  • Coaching team members to improve and develop.
  • Managing the department in the absence of the manager.
  • Ensuring communication is maintained between key departments
  • Generating ideas to drive the business forward.


If you are highly motivated to succeed, make guest satisfaction your primary responsibility and are effective at managing and developing people then this position could be ideal for you. To succeed in this role you will be able to demonstrate highly developed organisational skills, be an ambassador for the business and have a passion for customer care.  It’s vital that you are proactive, show initiative and take responsibility.

The ideal candidate will most likely have previous experience at Reception Manager level or equivalent.

You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.

Why join Apex Hotels? 

With a dynamic environment, warm and welcoming people, great career opportunities, this is one job where you’ll look forward to coming to work. We also offer great benefits which include: 

  • Free gym membership
  • Healthy meals to enjoy while you're working
  • 50% discount in our restaurants
  • Guest experience overnight stay and dinner for 2 after 3 months
  • Spa discount
  • Apex employee app to keep you up-to-date with what’s happening in your hotel and across the company
  • Referral bonus when your friends join the team
  • Discounted room rates - visit our hotels in Scotland and Bath for just £50 per night
  • Help to buy a bike
  • Ongoing training and development
  • Employee of the Month and Awards Ceremony to celebrate your achievements
  • Discounts with external companies only available to Apex team members
  • Contributions to a pension scheme
  • Access to legal and financial advice
  • Critical illness cover

About Apex Hotels

We are a stylish and contemporary collection of family-owned 4* boutique hotels located in London, Scotland and Bath. Each hotel has its own unique character, but one thing’s for certain, we pride ourselves on delivering a Warmer Welcome to all our guests, no matter which hotel they choose to stay in.


If you'd like to join us as a Assistant Front Office Manager, then please click apply. We look forward to hearing from you!

Apex City of London Hotel
1 Seething Lane, London (Central), London, EC3N 4AX

  • Job Ref 4814
  • Branch Apex City of London Hotel
  • Location Apex City of London Hotel, London
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern 5 out of 7
  • Hours per week 40 hours
  • Posted date 08/10/2018
  • Closing date 10/11/2018

About the Apex City of London Hotel

The Apex City of London is tucked away on Seething Lane, a tranquil street next to the medieval St Olave’s Church. Yet it’s just moments from the Tower of London and Fenchurch Street Station making it unbelievably central for travel, culture and business. 

The Hotel boasts some of the Cities best hotel room suites and the restaurant draws inspiration from seasonal ingredients and global flavours to create an appealing mix of traditional and forward-thinking dishes.