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Food and Beverage Assistant Apex Grassmarket Hotel, 31-35 Grassmarket, Edinburgh, Edinburgh, EH1 2HS


  • Previous experience of food and beverage desirable, preferably in a 4 star environment.
  • A food service related SVQ (or equivalent) is beneficial but full training will be given.
  • Experience of working with Micros systems desirable.
  • Customer service experience is essential


As a Food and Beverage Assistant your responsibilities will include:

  • Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference.
  • Welcome guests to their table in a polite and friendly manner
  • Take and deliver customer orders.
  • Prepare the restaurant for service
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell our products in line with departmental incentives
  • Ensure compliance of brand standards
  • Ensure cleanliness of work areas at all times


You must have excellent communication and organisation skills, be a strong team player and have a passion for customer service. You will be expected to be able to act on your own initiative as well as adhere to instructions.

You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.


Established in 1996, Apex Hotels is one of the UK's leading operators of contemporary 4* city centre hotels. Apex Hotels is a family owned Scottish company based in Edinburgh, London, Glasgow,  Dundee and Bath operating with a mission to provide chic and stylish destination properties in key markets across the UK. Customer service is the primary focus for all members of the Apex Hotel team. The company has a reputation for providing a 'friendly face' to all guests and aims to provide positive opportunities for interaction with staff at every property.


  • Pension scheme operated by The People’s Pension
  • Employee assistance programme
  • Critical illness cover
  • Employee reward scheme
  • Cycle to Work scheme
  • Childcare vouchers
  • Free meals when on duty
  • Use of gym &pool facilities(where available)
  • Taxi contribution if you’re starting early or finishing late
  • Restaurant & spa discount
  • Guest experience overnight stay
  • Employee of the Month scheme

If you wish to be considered for this superb opportunity click ‘apply’. You must be eligible to work in the UK.

Apex Grassmarket Hotel
31-35 Grassmarket, Edinburgh, Edinburgh, EH1 2HS

  • Job Ref 2945
  • Branch Apex Grassmarket Hotel
  • Location Edinburgh
  • Salary/Benefits £7.58
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern Mixed
  • Hours per week 40
  • Posted date 14/06/2017
  • Closing date 14/07/2017

About Apex Grassmarket Hotel

Located in the heart of Old Town Edinburgh, this contemporary hotel is surrounded by culture. With Fantastic views of Edinburgh Castle views from the hotel, it is a few minutes walk from the Royal Mile and the National Museum of Scotland.

The Apex Grassmarket Hotel has 169 bedrooms and has Deluxe Rooms which feature castle views and outdoor balconies. With seasonally rotating menus, the restaurant attracts locals and guests alike. Open for lunch and dinner in the shadow of Edinburgh Castle, the restaurant's menu riffs on Scottish classics with creative twists.