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Events & Groups Executive Apex City of Bath Hotel, James Street West, Bath, Somerset, BA1 2DA

Our people have spoken! We are one of the top 50 best companies to work for in London and Scotland.

 

Here at Apex Hotels, we offer unlimited opportunities for professional and personal growth, the unique privilege to be coached and mentored by some of the best professionals in the industry and an all-round warm and friendly work environment. It goes without saying that we also offer generous pay and benefits too.

 

We are looking for an Events and Groups Executive who is warm and friendly, has a can-do attitude and puts our guests at the heart of everything they do.

REQUIREMENTS

  • Previous Event and/or Group rooms related experience is highly desirable
  • Can demonstrate good organisational skills and attention to detail
  • Excellent interpersonal and communication skills

THE ROLE

To effectively promote all the hotel’s facilities to the Conference, Event and Group rooms market to achieve the maximum sales revenue and client satisfaction for each event.

  • Ensure that each enquiry and booking is handled efficiently from enquiry stage through to arrival, departure, billing and follow up.
  • To maintain an accurate status of all enquiries and bookings and to ensure that the highest standard of administration is carried out for every group enquiry and booking. 
  • Enter all details into Opera, reporting on all activity conducted with each enquiry and booking
  • To be responsible for issuing contracts and paperwork, in line with Apex procedures

THE PERSON

Communication skills are essential for this role as you will be required to work closely with the Hotel operational teams as well as discussing each event with the client. To ensure the success of every event you will have a passion for delivering excellent customer service and be extremely organised. Absolute attention to detail, the ability to multi task and flexibility are required in response to changing client requests and the fast paced nature of the role.

You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.

Why join Apex Hotels?

 

With a dynamic environment, warm and welcoming people, great career opportunities, this is one job where you’ll look forward to coming to work. We also offer great benefits which include:

 

Free gym membership

Healthy meals to enjoy while you're working

50% discount in our restaurants

Guest experience overnight stay and dinner for 2 after 3 months

Apex employee app to keep you up-to-date with what’s happening in your hotel and across the company

Referral bonus when your friends join the team

Discounted room rates - visit our hotels in the UK for just £30/£50 per night

Help to buy a bike

Ongoing training and development

Employee of the Month and Awards Ceremony to celebrate your achievements

Discounts with external companies only available to Apex team members

Contributions to a pension scheme

Access to legal and financial advice

Critical illness cover

About Apex Hotels

We are a stylish and contemporary collection of family-owned 4* boutique hotels located in London, Scotland and Bath. Each hotel has its own unique character, but one thing’s for certain, we pride ourselves on delivering a Warmer Welcome to all our guests, no matter which hotel they choose to stay in.

 

If you'd like to join us as an Events and Groups Executive, then please click apply. We look forward to hearing from you!

#ILP

Apex City of Bath Hotel
James Street West, Bath, Somerset, BA1 2DA

  • Job Ref 5267
  • Branch Apex City of Bath Hotel
  • Location Apex City of Bath Hotel, Bath
  • Salary/Benefits Competitive Salary & Benefits Package
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern Mon-Fri; 9am to 5.30pm
  • Hours per week 40
  • Posted date 11/03/2019
  • Closing date 13/04/2019

About City of Bath Hotel

Apex City of Bath Hotel joins our other nine city centre hotels in the UK. This four-star hotel in Bath is centrally located in the historic UNESCO world heritage city and will offer unique style, comfort and exceptional service.  

Located just moments from the famous Roman Baths, tourist attractions and convenient transport links, Apex City of Bath Hotel offers the perfect stay for city breaks, family holidays and business travellers.