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Food and Beverage Assistant Apex City of Edinburgh Hotel, 61 Grassmarket, Edinburgh, Edinburgh, EH1 2HJ


  • Customer service experience is essential


As a Food and Beverage Assistant your responsibilities will include:

  • Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference.
  • Welcome guests to their table in a polite and friendly manner
  • Take and deliver customer orders.
  • Prepare the restaurant for service
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell our products in line with departmental incentives
  • Ensure compliance of brand standards
  • Ensure cleanliness of work areas at all times


You must have excellent communication and organisation skills, be a strong team player and have a passion for customer service. You will be expected to be able to act on your own initiative as well as adhere to instructions.

You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.


Established in 1996, Apex Hotels is one of the UK's leading operators of contemporary 4* city centre hotels. Apex Hotels is a family owned Scottish company based in Edinburgh, London, Glasgow,  Dundee and Bath operating with a mission to provide chic and stylish destination properties in key markets across the UK. Customer service is the primary focus for all members of the Apex Hotel team. The company has a reputation for providing a 'friendly face' to all guests and aims to provide positive opportunities for interaction with staff at every property.


  • Pension scheme operated by The People’s Pension
  • Employee assistance programme
  • Critical illness cover
  • Employee reward scheme
  • Cycle to Work scheme
  • Childcare vouchers
  • Free meals when on duty
  • Use of gym &pool facilities(where available)
  • Taxi contribution if you’re starting early or finishing late
  • Restaurant & spa discount
  • Guest experience overnight stay
  • Employee of the Month scheme

If you wish to be considered for this superb opportunity click ‘apply’. You must be eligible to work in the UK.

Apex City of Edinburgh Hotel
61 Grassmarket, Edinburgh, Edinburgh, EH1 2HJ

  • Job Ref 3195
  • Branch Apex City of Edinburgh Hotel
  • Location Apex City of Edinburgh Hotel, Edinburgh
  • Salary/Benefits £7.58 per hour
  • Contract type Permanent
  • Hours Part Time
  • Shift pattern 4 days from 7, varied shifts
  • Hours per week 20
  • Posted date 09/08/2017
  • Closing date 06/10/2017

About the Apex City of Edinburgh Hotel

The Hotel is located in the centre of the Grassmarket, the hub of Edinburgh’s Old Town, looking up to Edinburgh Castle. You can walk anywhere in the city centre from here and it’s exceptionally convenient for the transport links at Waverley Train Station, buses around the city and Old Town attractions.

The Apex City of Edinburgh Hotel has master suites with stunning Edinburgh Castle views and Agua restaurant, which serves succulent fine dining selections alongside savoury sides and nibbles. The restaurant bar also offers one of Edinburgh City Centre's most comprehensive wine lists and an array of expertly prepared cocktails.