17105 http://careers.apexhotels.co.uk/job-details.aspx?jobid=17105 false

Night Supervisor Apex Haymarket Hotel, 90 Haymarket Terrace, Edinburgh, Edinburgh, EH12 5LQ

REQUIREMENTS

  • Previous experience of working within a Front Office/Nights environment is essential.
  • Experience at a supervisory or shift leader level would be advantageous.
  • Knowledge of the hospitality industry.
  • Experience with Opera or a similar front office system would be a distinct advantage.

THE ROLE

As a Night Supervisor you will be responsible for delivering an excellent experience to all guests whilst ensuring that our guests are safe and secure throughout their stay. Your responsibilities will include:

  • Ensure all procedures are followed and all night jobs are complete.
  • Dealing with any quest enquiries efficiently and effectively.
  • Producing any nightly reports.
  • Ensuring security checks of the Hotel and surrounding areas are carried out each night and maintaining good awareness of all hotel areas.
  • Promoting a professional image to guests and offering a prompt and helpful attitude. 
  • Serving Food & Beverage items and cleaning and setting of conference rooms for the following day’s service.

THE PERSON

You will have a passion for delivering excellent customer service, show initiative and be a strong team player. Communication shills and staff management are key attributes. You will have a good knowledge of health and safety and security procedures. 

You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.

THE COMPANY

Apex Hotels is a family owned Scottish company based in Edinburgh, London, Glasgow, Dundee and Bath, operating with Customer service as the primary focus for all members of the Apex Hotel team. The company has a reputation for providing a 'friendly face' to all guests and aims to provide positive opportunities for interaction with staff at every property.

BENEFITS

  • Use of gym & pool facilities
  • Free meals when on duty
  • 50% discount in our restaurants
  • Discounted room rates for staff and friends and family
  • Employee of the month/year reward scheme
  • Guest experience overnight stay
  • Annual anniversary dinner for two
  • Contributions to a Pension scheme
  • Employee assistance programme
  • Critical illness cover
  • Cycle to Work scheme
  • Spa discount

If you wish to be considered for this superb opportunity click ‘apply’. We look forward to hearing from you!

#IHP

Apex Haymarket Hotel
90 Haymarket Terrace, Edinburgh, Edinburgh, EH12 5LQ

  • Job Ref 4598
  • Branch Apex Haymarket Hotel
  • Location Apex Haymarket Hotel, Edinburgh
  • Salary/Benefits £18,110 per annum
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern 22.45 to 07.15 shifts
  • Hours per week 40
  • Posted date 06/08/2018
  • Closing date 08/09/2018

About the Apex Haymarket Hotel

The hotel is situated between the busy shopping area of Princes Street and the BT Murrayfield Stadium in the west of the city. Haymarket train station, tram stop and multiple bus links around Edinburgh are right on the doorstep and include frequent 24-hour airport links. 

Sometimes it's best to keep things simple. That truism underlines the menus at Metro West End Bar & Restaurant, a casual restaurant near Haymarket Station. Located in a sunlight-soaked space with large glass windows, the Edinburgh restaurant serves lunch, dinner, and drinks daily.